Virtual Mobile Numbers for SMS
Let customers reply to your messages with a dedicated number
With virtual 10-digit numbers, Esendex makes two-way text messaging easy for businesses. Perfect for feedback, support, delivery, appointment confirmations and much more.
Virtual numbers for compliant text messaging
Give your customers a simple, direct way to reply to your messages. Whether you’re sending appointment reminders, support updates or surveys, a virtual mobile number makes it easy to start two-way conversations.
VMNs. Why you should have one.
Establish trust
Use a dedicated mobile number that looks just like a standard mobile, making your messages feel more personal and trustworthy.
Built for replies
Replies land directly in your Esendex platform or via API, ready to automate responses, update records or start a conversation.
Easy set up
Get started in minutes with a number that works straight away. Avoid long setup times or complex configurations with world class support.
Recieve messages directly
Virtual numbers are the only way to receive SMS online, directly to your Esendex Account Inbox. Easily store, manage and respond to SMS messages through one central hub.
Encourage two-way communication. Simple.
A Virtual Mobile Number encourages your customers, staff and other stakeholders to reply to messages you send out, or to numbers they see on offline media for example a newsletter or advert
It’s your virtual number. It’s unique.
You will be the only one using your number, so you can use it on any advertising that you do. This unique number is also ideal because it can be stored in the recipient’s phone, this way they will always know where the message has come from.
Let’s start sending, together.
Discover the full power of our mobile messaging platform.
The easiest way to set up a virtual phone number in Australia
Australian businesses increasingly choose virtual numbers. At Esendex, we’ve been helping business owners connect with their customers, staff, and stakeholders for over 20 years, and we’re proud to offer a simple, easy, and trusted virtual numbers and text message services.
Virtual mobile number or SMS short code?
Both virtual long numbers and SMS short codes support replies, depending on the type of conversation that you want to have.
Virtual mobile numbers are standard 10-digit numbers that feel familiar and personal. They are ideal for conversational messaging, such as appointment reminders, feedback requests or customer service replies, where a more natural and direct experience is important.
SMS short codes are five-digit numbers designed for high volume or time sensitive messaging. They are easier to remember, offer faster message throughput, and work well for marketing campaigns, urgent alerts, or large-scale surveys.
“We’ve seen a big uptick in our numbers, but more importantly, we’re also providing better services and tools to our customers.”
Gareth Hall – Senior Collections Manager, Debt Managers
Flexible uses for virtual SMS numbers
Sales and marketing
Run SMS campaigns from a recognisable number and let customers respond with questions, requests or opt-ins—ideal for promotions, enquiries and follow-ups.
Customer service
Let customers respond directly to support messages, helping your team resolve queries faster and reduce call volumes.
Updates and reminders
Send appointment confirmations, delivery updates, or event reminders, and give recipients an easy way to reply or reschedule.
Let’s start sending, together.
Discover the full power of our mobile messaging platform.
