Make every interaction count with tailored support

Our Managed Services team will help you manage your performance messaging and improve your communication decision-making through analysis of sales pipeline and customer data.

Our expert team is here to help, and works alongside businesses with different levels of readiness to deliver successful solutions faster, more easily and more cost-effectively than internal teams can often do.

Some of our happy customers…

Utilities

“Esendex has managed to construct and successfully deliver a cost-effective solution that allows significant value to be found in pursuing small debt amounts.”

Financial services

“We’ve seen a big uptick in our arrangement and collection numbers, but more importantly, we’re also providing better services and tools to our customers.”

Healthcare

“Partnering with the Esendex team has taken all of the stress out of implementing the platform. We couldn’t have asked for an easier delivery.”

Our services and support

From improving SMS personalisation to bespoke payments, chatbots or workflows,
the Esendex team delivers
the technical advice and automations that move business messaging far beyond the ordinary.

Implementation

We manage platform and APIs so you’re up and running in no time

Integration

We support you to seamlessly integrate with existing software without the need to rebuild your existing tech stack

Software audit & consultancy

Whether you need cost-effective out-of-the-box or a more complex solution, we’ll help you to accelerate time to value and meet and exceed your goals and KPis.

Specialist value-add design

We can create a tailored solution, incorporating mobile journeys, payment and collections software, surveys (CSAT, NSP, etc), document downloads and more.

Automation

From bulk sends and action-triggered comms to chatbots and reporting, we can design communication workflows and auto-replies, using both simple and complex triggers.

“The combination of chatbot automation and WhatsApp has had a direct impact on our bottom line, with improved response times, reduced call centre volume – and the costs associated with both.”

What sets us apart isn’t what we do – it’s how we do it

More than a business communications provider; we’re your partner at every stage of your multi- channel journey.

Our hands-on consultants identify, map and design a solution that is based on the results your business needs to deliver.

Post deployment, our regular reviews maximise usage, solution performance and customer experience.

As tech and messaging channels improve, we work alongside you to ensure that your business is primed for the now – and ready for the next.

Esendex, your reliable business messaging partner

Trusted by thousands of businesses, Esendex delivers the scale, experience, and support needed to power reliable SMS communication at every stage of the customer journey.

20+ years experience

We’ve been helping businesses send text messages to customers for over two decades. Our team brings in-depth knowledge and technical expertise to every solution we deliver..

46,000+ customers

Organisations of all types and sizes trust Esendex to power their communications. From fast-moving retailers to highly regulated sectors, we support a wide range of messaging needs.

5B+ messages per year

Our platform is built for high performance at scale. Every year, we deliver billions of SMS messages with the speed, security and reliability our customers rely on.

Security and compliance

We’re ISO 27001 certified and fully GDPR compliant. From data protection to message delivery, security is at the core of everything we do.

Global reach

Send messages worldwide with confidence. Our direct carrier connections and in-country knowledge ensure reliable delivery across borders.

Flexible integration

Use our intuitive web platform or connect via API. Whether you’re sending one-off messages or building complex automations, we give you the flexibility to work your way.

Insights