Esendex

The team at Esendex comprises tech experts and experienced marketers who thrive on sharing their know-how, to support prospects and customers to identify the right mobile messaging solutions for their business.

8 February 2024

3 benefits of mobile messaging for the transport sector

SMS

To meet customer and supplier expectations, transport and logistics companies must prioritise communication. It’s about keeping stakeholders informed throughout the supply chain and making it easy for

sms

8 February 2024

9 January 2024

Upgrade your patient communication strategy: 25 ready to use text templates for healthcare

Healthcare

Improve your patient communication strategy when you use SMS and WhatsApp to connect with patients. Here are 25 text templates.

Healthcare, sms

9 January 2024

5 ways mobile messaging can be used to improve patient experience

Healthcare

Healthcare providers are under pressure to deliver excellent patient care despite tightening budgets. Here’s how mobile messaging can help

emergency communication, Healthcare

9 January 2024

4 December 2023

When is the best day to send SMS campaigns?

SMS

We’ve taken a deep dive into our own data to uncover some key insights for you to use when looking at the timings of your SMS campaigns and to provide you with a greater understanding of what the SMS world around you looks like.

sms

4 December 2023

A brief 31-year history of SMS

Technology

It’s been 31 years since the first text message was sent, which is why this is an appropriate time to celebrate it by looking at the history of SMS and the persuasive power of this remarkable communication tool.

sms, SMS Marketing, Text Messaging

4 December 2023

19 September 2023

What does great customer service look like?

Customer Service

Your next step is bringing all of that together to create an omnichannel experience. So, even if your customers start their journey on one channel and finish on another, their experience remains seamless and consistent.

Customer Experience

19 September 2023

The importance of customer engagement in retail during peak season

Black Friday

Retail peak season is on the way. It’s important you’re engaging with customers, creating meaningful customer experiences they’ll remember.

Customer Experience, Retail

19 September 2023

18 September 2023

From Prime Day to Black Friday: 8 best marketing campaigns to inspire you all year long

Black Friday

The busiest shopping event of the year is nearly here! Here are some of the best Black Friday marketing campaigns from the likes of Amazon and IKEA to inspire you.

Black Friday, retail marketing, SMS Marketing

18 September 2023