Esendex

The team at Esendex comprises tech experts and experienced marketers who thrive on sharing their know-how, to support prospects and customers to identify the right mobile messaging solutions for their business.

11 August 2023

Exploring the benefits of SMS automation for Healthcare industry

Healthcare

Let’s begin by stating the obvious: missed appointments are an expensive waste of resources. With cost-savings continually being sought out in the healthcare sector, innovative ways to communicate

Healthcare, Scheduling

11 August 2023

3 August 2023

Minimising the risk of AIT fraud

SMS

Business messaging involves various partners, networks, gateways, and protocols to ensure messages reach their intended destination. Given the complexity of this chain – and the ongoing threat from fraudsters

sms

3 August 2023

1 June 2023

6 WhatsApp Business Platform features that will boost customer experience

The WhatsApp business API has provided an exciting and engaging new way for businesses to send their audiences richer message content. But what are the main factors to consider before implementing the platform? Here’s everything you need to know about the newest player in the business communication market.

Rich Messaging, WhatsApp

1 June 2023

What are the benefits of using WhatsApp in Healthcare?

Healthcare

From reduced appointment no-shows to better patient trust and the overall experience, here are the top 7 benefits of using WhatsApp Business Platform in healthcare.

Rich Messaging, WhatsApp

1 June 2023

19 April 2023

The importance of empathy in Financial Services

Financial Service

Empathy is important for great customer service and experience, but especially in the Financial Services industry. Learn how to take a more empathetic approach.

Business Communication, Financial Service, sms

19 April 2023

Overcoming Financial Services challenges with technology

Financial Service

The rise in the cost of living will see more people than ever incurring debt. Here are the top Financial Services challenges and how tech can help the industry.

Business Communication, Financial Service, sms

19 April 2023

How does an API work?

API

If you are involved in any way with your company’s or organisation's software systems, then at some stage, you will come across the term API. Companies or organisations typically use an API (application

sms, SMS API, WhatsApp

19 April 2023

What is an API & how can it benefit your business?

API

An API (application programming interface) delivers automated SMS, WhatsApp or RCS messages that can improve your customer engagement, service delivery and drive operational cost savings. Want to learn

sms, SMS API, WhatsApp

19 April 2023

31 March 2023

WhatsApp vs WhatsApp Business vs WhatsApp Business Platform

While WhatsApp is meant for personal communication between users, the latter two allow businesses to connect with customers. Read about the differences here.

Conversational Messaging, WhatsApp

31 March 2023

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