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    Customer Service

    15 March 2023

    Customer service trends in 2023

    Did you know that half of consumers will switch to a competitor after just one negative experience? This

    customer service, Global Research

    15 March 2023

    WhatsApp

    25 January 2023

    5 best ways to use WhatsApp Business Platform

    Founded in 2009, WhatsApp was not initially intended to be used as a messaging platform. Today, it’s

    customer service, Mobile marketing

    25 January 2023

    Communication

    24 February 2021

    Call Deflection: Streamlining Your Processes with a Customer-First approach

    Strategic call deflection empowers your customers while saving you time and money. There’s no question

    Customer satisfaction, customer service

    24 February 2021

    Communication

    15 October 2020

    4 reasons why you should use Whatsapp for customer service

    We all know that customers nowadays prefer texting rather than talking, so these statistics shouldn’t

    customer service, WhatsApp

    15 October 2020

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  • From SMS and WhatsApp to multi-channel mobile journeys, Esendex helps you deliver business messaging that puts the power in your customers’ hands.. Create conversation and true engagement with customer-led communications.

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