The best text message provider for your business
Increase profit by decreasing operating costs. Streamline everyday tasks with Esendex mobile and text solutions. Whether you run a hairdressing salon or a manufacturing multinational, one prevalent issue remains the same; contact phoneline traffic equals loss of income. Investing in an automated call deflection system allows your customers to notify you quickly or likewise receive the information they need efficiently. Additionally, our solutions work fantastically for coordinating suppliers and deliveries. We offer a wide array of strategies to ensure your staff can get more done, rather than answering phone calls or attempting to get someone on the phone. We have the technology to support any requirements, from an automated text message confirming appointments to a multifaceted SMS chat and Mobile Journey solution. Please speak to us today to find out how we can help your business.
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How can we help you?
MOBILE JOURNEY
Fully branded, mobile-optimised, minisite workflow
Work with our team of UX experts to build and deliver a mobile web journey to your clients when they need to book, reschedule or cancel an appointment. Our robust solutions even have the ability to take payments.
The experience is begun by using SMS, WhatsApp or other messaging to deliver a link for your client to click on. Once the client begins their web journey, the workflow is designed to minimise distractions such as toolbars or browsing tools.
Two-way SMS chat
SMS reminders
Our SMS chat solutions are simple to use and often plug-in-and-play with your existing CRM system.
We also have our own easy to use Esendex platform if you would prefer to manage SMS separately.
Why choose Esendex
We partner with you
Leaders in innovation, we have been supplying winning messaging solutions for over twenty years.
We invest in keeping your data secure
We are accredited to PCI Level 1 and ISO27001.
We play with others
We already integrate seamlessly with other software systems. If we don’t fit in with yours, let us know. We’re always looking to improve our offering.
We have the right connections
Direct connections to Australia’s major mobile network operators, allows us to provide you with optimum speed and delivery reliability for your messaging.
Our clients agree
Our ears have been burning, we invite you to have a look at what our clients are saying. Read our feedback.
We’re investing in the future
Our R&D teams are working towards improving our current services in addition to preparing for new innovative ways for businesses to communicate.
Customer stories
APPOINTMENT MANAGEMENT
Rockingham Peel Group
Rockingham Peel Group is a public health provider located in WA. They required a system to schedule medical appointments easily. Previously they would call each patient when a spot became available. As the recipients wouldn’t always be available, the exercise could take seven hours just to book ten appointments.
Esendex worked with Rockingham Peel Group to develop an SMS solution that used two-way chat to fill the appointments quickly. They have reported that after deploying the solution, 90% of the spots are taken in a fraction of the time.
APOINTMENT REMINDERS
UK’s RED Driving School
Our UK client, RED Driving School, has employed a text messaging reminder solution to ensure their instructors and students keep their appointments.
“…The no-show rate has vastly reduced and introducing the text messaging service has played a significant role in effectively implementing this new process.”
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