Netsuite Software Integration Guide

Netsuite SMS Integration

For businesses using Netsuite , the ability to send instant SMS to contacts can further enhance their efficiency. With a little configuration of the email feature, and without the need for developers, businesses can start using SMS as a means of communication.

Update Netsuite contacts to send SMS

In order to use the feature you will need a free Echo for Email account.

After setup, all you need to do is to add a new email address to the contact(s) that you wish to send SMS to. This should be a variant of the existing email address and set in the following format:

[email protected] e.g. [email protected]

Sending your Netsuite contacts instant SMS

To send your contact(s) an SMS is really simple. You just need to follow the same steps you would normally do when sending an email through Netsuite, only with the slight change of selecting the newly added email address in the format above.

It’s that simple to integrate Echo for Email to send SMS from Netsuite.

Send & Receive SMS with Netsuite

Now if you want to receive SMS via your Netsuite account, you can easily do that too. To do this you will need to set up a two-way account. Once you do this, SMS replies will come straight back into your Netsuite account and be displayed as normal.

Integrate Zapier & Netsuite to send SMS

Alternatively Netsuite is in the process of making some of their functionality available through Zapier. See our Zapier guide to get started integrating your Netsuite and Esendex accounts.

Our Echo for Email also offer other customisation settings which include the following features:

  • customisable signature stripping
  • central email address reply forwarding
  • added security – IP whitelisting or SPF record and IP whitelisting

To find out more about the possibilities of our Netsuite integration, take a free trial below.

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