SMS appointment reminders for business.

empower your clients and patients to reschedule appointments by text. Whether you run a hairdressing salon or a mechanics, one prevalent issue remains the same; your customers missing appointments equals loss of income. Investing in an automated appointment reminder system that allows your customers to notify you quickly of any changes is the solution. We offer a wide array of reminder services. We have the technology to support any requirements, from an automated text message confirming appointments to a multifaceted SMS chat and Mobile Journey solution. Please speak to us today to find out how we can help your business.

Rescheduling appointments by text.  Lady happy changing her scheduled appointment by sms with Esendex.
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How can we help you?


Fully branded, mobile-optimised, minisite workflow

Work with our team of UX experts to build and deliver a mobile web journey to your clients when they need to book, reschedule or cancel an appointment. Our robust solutions even have the ability to take payments.

The experience is begun by using SMS, WhatsApp or other messaging to deliver a link for your client to click on. Once the client begins their web journey, the workflow is designed to minimise distractions such as toolbars or browsing tools.

Two-way SMS chat

SMS reminders

Our SMS chat solutions are simple to use and often plug-in-and-play with your existing CRM system.

We also have our own easy to use Esendex platform if you would prefer to manage SMS separately.

Why choose Esendex

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We partner with you

Leaders in innovation, we have been supplying winning messaging solutions for over twenty years. 

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We invest in keeping your data secure

We are accredited to PCI Level 1 and ISO27001.

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We play with others

We already integrate seamlessly with other software systems. If we don’t fit in with yours, let us know. We’re always looking to improve our offering.

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We have the right connections

Direct connections to Australia’s major mobile network operators, allows us to provide you with optimum speed and delivery reliability for your messaging.

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Our clients agree

Our emphasis on client satisfaction means our customers stay with us, review us highly and recommend us often.

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We’re investing in the future

Our R&D teams are working towards improving our current services in addition to preparing for new innovative ways for businesses to communicate.

Customer stories


Rockingham Peel Group

Rockingham Peel Group is a public health provider located in WA. They required a system to schedule medical appointments easily. Previously they would call each patient when a spot became available. As the recipients wouldn’t always be available, the exercise could take seven hours just to book ten appointments.

Esendex worked with Rockingham Peel Group to develop an SMS solution that used two-way chat to fill the appointments quickly. They have reported that after deploying the solution, 90% of the spots are taken in a fraction of the time.

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UK’s RED Driving School

Our UK client, RED Driving School, has employed a text messaging reminder solution to ensure their instructors and students keep their appointments.

“…The no-show rate has vastly reduced and introducing the text messaging service has played a significant role in effectively implementing this new process.”

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